Sumatera Aquatic's Order & Shipment System
| 1. Any requested
order should be send via fax or e-mail to : sumatera_aquatic@yahoo.com |
| 2. We are will send price list and
stocklist through fax or email. |
| 3. Order should be made through Sumatera
Aquatic’s stock list. |
| 4. The customer confirm Sumatera
Aquatic’s proforma invoice. |
| 5. The customer send the payment by TT,
wire transfer or western union. |
| 6. After we received the customer’s
advanced payment from the proforma invoice, we will prepare the fish. |
| 7. We will send the customer’s order as
soon as next available confirmed space. |
| 8. We will inform customer about the
flight information. |
9. Any documents will be sent 24
hours-36 hours before arrival.
Shipment Terms & Conditions
|
| Packing Charges : USD. 8.00 / Box ( Box
: 75 CM X 42 X CM X 30 CM ) |
| Health Certificate & Handling
Charges : USD. 50.00 / Shipment |
| Certificate of Origin ( Form - A ) :
USD. 30.00 ( if required ) |
Payment : Advanced payment
| D.O.A.
Claim : |
| We are accept D.O.A no more than 24
hours after arrival of the shipment. |
| Sumatera Aquatic do not accept any D.O.A
claim if there is flight delay. |
| Flight delay can be claimed to the
airline. |
| D.O.A claim must be attached within the
picture of D.O.A. |
| Sumatera Aquatic do not accept below 5%
D.O.A. |
| The replacement will be processed on the
next shipment |
|
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